Website FAQs

Click on your question below to read our answer. ​If you do not find the answer to your question, please CONTACT us.
 
HOW DO I CREATE AN ACCOUNT?

From a computer or laptop…

Click Create Account at the top of the page (or just click here).

From a tablet or other mobile device...

Click the three lines icon at the upper left of your screen and then click Create Account (or just click here).

HOW DO I LOG IN TO MY ACCOUNT?

From a computer or laptop…

Click Log In at the top of the page (or just click here). You will then be asked to enter the email address address associated with your account and your account password (different from your email password; this is the password you created when you set up your account on MikesWorkshop.com). If you do not remember your password, please see How Do I Reset My Password section in our FAQs below.

From a tablet or other mobile device...

Click the three lines icon at the upper left of your screen and then click Create Account (or just click here).

HOW DO I RESET MY PASSWORD?

From the Log In page, click Forgot your password? You will be asked to enter the email address associated with you account. Then click Submit and you will receive an email with a link you can follow to reset your password.

If you receive a notice in a red box that says, “No account found with that email,” you either used another email address or do not actually have an account on MikesWorkshop.com yet. (We sometimes have confusion if someone signs up for our email list; signing up for emails does not automatically create an account.) If you do not have an account, you can go to our Create Account page to set one up.

HOW DO I MAKE CHANGES TO MY CART?

Click the cart icon or word Cart at the upper right side of your screen (or click here). From there, you can either click Remove below the product name and size or you can change the quantity in the Quantity box. Click Update Order to ensure changes are saved.

HOW DO I ADD A NOTE TO MY ORDER?

Click the cart icon or word Cart at the upper right side of your screen (or click here). Click Add a Note to Your Order link just above the Subtotal line. A box will then appear where you can type your note. Once your note is typed, click Update Cart to ensure changes are saved.

WHERE DO I FIND MY SHIPPING CHARGES?

Because shipping charges are based on where you are shipping to, they are not calculated until Check Out. To see your shipping charges prior to checking out…

1) Click the cart icon or word Cart at the upper right side of your screen (or click here).

2) Click Check Out (do not worry, you will not be charged until you reach the final Check Out page where you enter payment information and Submit your order).

3) If you are not already logged in, either enter your email address if you do not have an account or click the Log In link below the email address box to log in.

4) Make any needed changes or additions to your Shipping Address.

5) Click Continue to Shipping Method button.

From this screen you can see your shipping charges and choose your shipping method (if multiple options are available). You can then either choose an option and click Continue to Payment Method or click the Flying Dutchman logo at the top of the screen to return to our home page and make any adjustments to your cart.

6) FOREIGN - Customer is responsible for any customs fees due at their end.

7) FOREIGN - Due to complications with foreign shipping, only orders that include Priority Shipping with tracking, will be replaced if lost in transit.

IS THERE A MINIMUM ORDER AMOUNT?

Nope, feel free to order as little or as much as you’d like. Orders over $100 automatically qualify for 10% off, but we also welcome smaller orders.

WHERE CAN I FIND PAST ORDERS?

From a computer or laptop…

Once you have Logged In to your account, you will see a link at the top of the page that says My Account. Simply click that link (or click here) and you will be able to see your Order History on the left and your Account Details on the right.

From a tablet or other mobile device...

Once you have Logged In to your account, you will see a link at the top of the page that says My Account. Simply click that link (or click here) and you will be able to see your Order History followed by your Account Details.